Information Collection
.APP Internet Applications is the sole owner of
the information collected on www.mydotapp.com. .APP Internet Applications
collects information from our users at several different points on
our Web site.
Registration
In order to use this Web site, a user must first complete
the registration form. During registration a user is required to
give contact information (such as name and email address). We use
this information to contact the user about services on our site for
which he has expressed interest. Registration also requires the user
to give unique identifiers and login information (such as, username
and password). The login information is used for user-security and
to differentiate the information used and stored for each user account.
It is optional for the user to provide demographic and marketing information
(such as industry, position, and how they found us), but encouraged
so we can provide a more personalized experience on our site.
Order
We request information from the user on our order
form. A user must provide contact information (such as name, email,
and shipping address) and financial information (such as credit card
number, expiration date). This information is used for billing purposes
and to fill customer’s orders. If we have trouble processing an order,
the information is used to contact the user.
Information Use
Use of information collected during registration
and ordering the service and information collected from feedback forms
and other questionnaires within www.mydotapp.com are used solely within the
company for customer service and internal marketing purposes. We do
not divulge, sell or share user information with outside sources.
Profile
We store information that we collect through cookies,
log files, clear gifs, and/or third parties to create a profile of
our users. A profile is stored information that we keep on individual
users that details their viewing preferences. Consequently, collected
information is tied to the users personally identifiable information
to provide offers and improve the content of the site for the user.
This profile is used to tailor a user’s visit to our Web site, and
to direct pertinent marketing promotions to them. We do not share
your profile with other third parties.
Cookies
A cookie is a piece of data stored on the user’s
computer tied to information about the user. Usage of a cookie is
in no way linked to any personally identifiable information while
on our site. We use do not use session ID cookies but may use persistent
cookies to track user preferences and other service settings. A persistent
cookie is a small text file stored on the user’s hard drive for an
extended period of time. Persistent cookies can be removed by following
Internet browser help file directions. With Internet Explorer 6, visit
the following page for more information on cookies and browser privacy
settings: http://www.microsoft.com/windowsxp/home/using/howto/maintain/ie6sec.asp.
We are currently not using cookies on our site.
Log Files
Like most standard Web site servers we use log files.
This includes internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, platform type, date/time
stamp, and number of clicks to analyze trends, administer the site,
track user’s movement in the aggregate, and gather broad demographic
information for aggregate use. IP addresses, etc. are not linked
to personally identifiable information.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify
password and username. Established members will occasionally receive
information on products, services, special deals, and a newsletter.
Out of respect for the privacy of our users we present the option
to not receive these types of communications. Please see the Choice
and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter,
we ask for contact information such as name and email address. Out
of respect for our users privacy we provide a way to opt-out of these
communications. Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a
strictly service related announcement. For instance, if our service
is temporarily suspended for maintenance we might send users an email.
Generally, users may not opt-out of these communications, though they
can deactivate their account. However, these communications are not
promotional in nature.
Customer Service
We communicate with users on a regular basis to provide
requested services and in regards to issues relating to their account
we reply via email or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy,
we may need to disclose personal information when required by law
wherein we have a good-faith belief that such action is necessary
to comply with a current judicial proceeding, a court order or legal
process served on our Web site.
We DO NOT Share Personal Information with Third
Parties.
Third Party Intermediaries
We use an outside credit card processing company
to bill users for goods and services. This company does not retain,
share, store or use personally identifiable information for any secondary
purposes.
Business Transitions
In the event .APP Internet Applications goes through
a business transition, such as a merger, being acquired by another
company, or selling a portion of its assets, users’ personal information
will, in most instances, be part of the assets transferred. Users
will be notified via email prior to a change of ownership or control
of their personal information. If as a result of the business transition,
the users’ personally identifiable information will be used in a manner
different from that stated at the time of collection they will be
given choice consistent with our notification of changes section.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’
of having their information used for purposes not directly related
to our site at the point where we ask for information. For example,
our order form has an ‘opt-out’ mechanism so users who buy a product
from us, but don’t want any marketing material, can keep their email
address off of our lists.
Users who no longer wish to receive our newsletter
and promotional communications may opt-out of receiving these communications
by replying to unsubscribe in the subject line in the email or email
us at support@dotapp.com.
The user may also contact us at (619) 297-5550 to opt-out.
Links
This Web site contains links to other sites. Please
be aware that we, .APP Internet Applications, are not responsible
for the privacy practices of such other sites. We encourage our users
to be aware when they leave our site and to read the privacy statements
of each and every Web site that collects personally identifiable information.
This privacy statement applies solely to information collected by
this Web site.
Surveys & Contests
From time-to-time our site requests information
from users via surveys or contests. Participation in these surveys
or contests is completely voluntary and the user therefore has a choice
whether or not to disclose this information. The requested information
typically includes contact information (such as name and shipping
address), and demographic information (such as zip code). Contact
information will be used to notify the winners and award prizes.
Anonymous and/or non-anonymous survey information will be used for
purposes of monitoring or improving the use and satisfaction of this
site. Users’ personally identifiable information is not shared with
third parties unless we give prior notice and choice.
Tell-A-Friend
If a user elects to use our referral service for informing
a friend about our site, we ask them for the friend’s name and email
address. .APP Internet Applications will automatically send the friend
a one-time email inviting them to visit the site. .APP Internet Applications
stores this information for the sole purpose of sending this one-time
email and tracking the success of our referral program. The friend
may contact .APP Internet Applications at info@dotapp.com to request
the removal of this information from our database.
Security
This Web site takes every precaution to protect
our users’ information. When users submit sensitive information via
the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter
sensitive information (such as credit card number and/or social security
number), that information is encrypted and is protected with the best
encryption software in the industry - SSL. .APP Internet Applications
uses VeriSign SSL digital certificates. While on a secure page, such
as our order form or within www.mydotapp.com, the lock icon on the
bottom of Web browsers such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked, or open, when users
are just ‘surfing’. To learn more about SSL, follow this link http://www.verisign.com/.
While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect
user-information off-line. All of our users’ information, not just
the sensitive information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job
(for example, our billing clerk or a customer service representative)
are granted access to personally identifiable information. Our employees
must use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access
to user information. Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Finally, the servers that
store personally identifiable information are in a secure environment,
located within a locked suite inside a secure facility.
If users have any questions about the security at
our Web site, users can send an email to info@dotapp.com.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information
changes (such as zip code, phone, email or postal address), or if
a user no longer desires our service, we provide a way to correct,
update or delete/deactivate users’ personally identifiable information.
This can usually be done at the member information page within www.mydotapp.com
or by emailing our Customer Support at support@dotapp.com. Or, contact us by telephone
or postal mail at the contact information listed below.
Notification of Changes
If we decide to change our privacy policy, we will
post those changes to this privacy statement, the homepage, and other
places we deem appropriate so our users are always aware of what information
we collect, how we use it, and under what circumstances, if any, we
disclose it. We will use information in accordance with the privacy
policy under which the information was collected.
If, however, we are going to use users’ personally
identifiable information in a manner different from that stated at
the time of collection we will notify users via email. Users will
have a choice as to whether or not we use their information in this
different manner. However, if users have opted out of all communication
with the site, or deleted/deactivated their account, then they will
not be contacted, nor will their personal information be used in this
new manner. In addition, if we make any material changes in our privacy
practices that do not affect user information already stored in our
database, we will post a prominent notice on our Web site notifying
users of the change. In some cases where we post a notice we will
also email users, who have opted to receive communications from us,
notifying them of the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding
our privacy policy, please contact us at:
Phone (619) 222-0380
Fax (619) 222-0879
Email support@dotapp.com
Postal Address
3625 Dupont Street
San Diego, CA 92106
Web site www.dotapp.com – or use our Support Form inside
www.mydotapp.com